The social media maven’s apprentice

This is an updated version of an interview I did several years ago with Laurie R. King, whose latest in the bestselling Mary Russell-Sherlock Holmes series, The Murder of Mary Russell, is due in April 2016.

The author of The Beekeeper’s Apprentice is buzzing over social media.

With a website, author and character blogs and a presence on Facebook, Goodreads and Twitter, Laurie R. King is a champion of social marketing. She posts in the voice of one of her characters, runs writing contests and invites fans to discuss the books among themselves. Her efforts go beyond promoting the work to promoting engagement with readers. That reveals an understanding of the collaborative nature of social media many corporations might envy.

“Mostly what I use the social networking sites for is to tie together my readers—I set up a site, or suggest an approach, and then more or less stand back while they play with it,” she said in an email exchange. But first, some background on the Californian who has become famous for portraying the life of perhaps the world’s most-famous detective, and the woman who has become, some would say, an equal or better.

LaurieRKingCreating a voice
Ms. King has written 22 novels, including several stand-alone novels and three series, one featuring San Francisco police detective Kate Martinelli and a second with Mary Russell and Sherlock Holmes. Her first book, A Grave Talent (1993), received the 1994 Edgar Award for Best First Novel and a 1995 John Creasey Memorial Award. She followed with the 1996 Nero Award for A Monstrous Regiment of Women and the 2002 Macavity Award for Best Novel for Folly.

Her books about Russell and Holmes have been applauded as “the most successful recreation of the famous inhabitant of 221B Baker Street ever attempted” (Houston Chronicle), “with the power to charm even the most grizzled Baker Street irregular” (New York Daily News). The first in the series, The Beekeeper’s Apprentice, appeared in 1994.

She measures the number of copies in print in the millions.

Creating a buzz
A few years ago, to highlight the 20 books she’s written, and the publication of her then-newest novel in the Mary Russell/Sherlock Holmes series, Ms. King embarked on what she calls “Twenty weeks of buzz.” In addition to the traditional methods of promotion—book tours, radio and TV appearances—Ms. King took to the Internet with a passion usually reserved for her characters.

Her presence on the Internet is considerable. She created a website and a blog about her activities called Mutterings. She also created another blog, this one in Mary Russell’s voice, back when MySpace was the rage. Mary, in character, posts regularly on Twitter (@mary_russell)—a technique used effectively by Helen Klein Ross (@AdBroad) to promote the TV show Mad Men. Ms. King writes as a guest blogger on other sites and runs a Yahoo! Group. She has a page on Facebook. She even posts reader videos on YouTube.

King beekeeper coverTo share her tastes in literature, Ms. King created an account on Goodreads, where millions of members recommend, compare and discuss books.

She also bolstered reader engagement with the creation of twin writing contests. To celebrate the publication of The God of the Hive, she authorized the 2010 Mary Russell Fan Fiction Writing Contest. Contestants were asked to write about a character in one of the Russell novels as a teenager. A second contest, to celebrate National Library Week, invited readers to create their version of the ideal library, complete with drawings.

She even runs contests for artwork about Russell, Holmes, and their world where fans can submit and judge the works.

Her opinion on social-media efforts and their results are insightful for readers and writers alike. Edited highlights of the interview with Ms. King, who goes by LRK online, follow.

Creating a community
I have to say, it’s funny to be considered a “champion of social marketing” since I never feel I know much about what I’m doing! Mostly what I use the social networking sites for is to tie together my readers—I set up a site, or suggest an approach, and then more or less stand back while they play with it. I’m kept in the loop of course, and I’ll drop in regularly, but making use of enthusiastic volunteers means that I don’t have to do all of the day-to-day work, while at the same time letting a group of key readers—”fans” if you will—have the fun of working with a writer they enjoy and making her job just a little bit easier.

Murder of Mary Russell coverI think a number of writers do this in some form or another—Dana Stabenow’s “Danamaniacs” are a powerhouse of networking, for example—and so long as it is kept fairly clear which is the author speaking and which is one of the administrators, I find people are happy.

Mostly I write and post my blog “Mutterings” and stop in once a day on both the personal and fan Facebook pages. I visit regularly on the Virtual Book Club [now the Laurie R. King Virtual Book Club on Goodreads],  reading the discussion and dropping in on some of the other threads, but I don’t tend to post a lot there unless I have something in particular to contribute—the VBC is a place for the readers to freely discuss and get to know each other, and I don’t want to give the impression that I’m in charge of what they say. A great side-effect of the VBC is that whenever LRK readers meet at an event or a conference, they often already know each other remarkably well, even if they have never met in person.

As for Twitter and Goodreads, I work with volunteers on answering letters sent to me (or to Russell) through the sites, helping promote things like the recent Twitter Party. (I helped set this up beforehand but, being in a far distant time zone, I had very little to do with it at the time.)

All in all, I probably average an hour a day on this stuff, more when I’m working up to a book launch.

As for results, who can tell?

Why we write

The chief benefit of publishing an e-book through Smashwords is the distribution channel–Barnes & Noble, Apple’s iBooks and indie e-book retailer Kobo. There’s one other feature writers might consider, an interview with the author. Here’s mine:

What motivated you to become an indie author?

After sending queries to 76 agents, I received a number of kind comments but no offers of representation. Then an indie author alerted me to Joanna Penn and The Creative Penn podcasts about the publishing industry. I found her rationale for going independent so compelling I decided to learn as much as I could. The materials on Smashwords were also a great help. In an increasingly DIY world, indie publishing makes a lot sense.

What is the greatest joy of writing for you?

The greatest joy of writing is the process, the act of writing. Something I think publishing is just an excuse to keep writing.

What do your fans mean to you?

Fans mean contact with people who share common interests and feelings. The feel of a book is so important, and so elusive, especially during the drafting phase, when the author is isolated from others. To hear that I’ve entertained or touched someone else . . . that’s the real joy of writing.

Peak Season 3D cover 375x548What are you working on now?

I’m writing the sequel to Peak Season, the second book in the CW McCoy series. It’s called Tourist in Paradise and starts with the premise that someone is trying to kill the tourism industry in Southwest Florida. I’m also working on the audiobook version of Mr. Mayhem, the first in the Brinker series of crime novels. It’s high-concept, the kind of treatment you’d expect to see on HBO or Amazon Prime.

Who are your favorite authors?

An eclectic group of crime novelists ranging from Raymond Chandler, Ken Bruen and Chelsea Cain (“One Kick) to Robert B. Parker, Sara Paretsky, Ruth Rendell and Tony Hillerman. I like the Anns–Anne Lamott, Annie Proulx, Anne Tyler and Anna Quindlen. I also like the romantics, Jennifer Crusie and Janet Evanovich, and British writers P.G. Wodehouse (Jeeves and Wooster) and John Mortimer (Rumpole of the Bailey).

What inspires you to get out of bed each day?

Another chance to create, to build new worlds and live inside them.

When you’re not writing, how do you spend your time?

Hiking, taking photos, reading, listening to classical music and NPR.

How do you discover the e-books you read?

I follow recommendations from fellow members of my writers’ groups.

Do you remember the first story you ever wrote?

No, but I remember a wonderful professor who rekindled my interest in fiction to such a degree that I wrote a book-length collection of short stories. Now that’s inspiration.

What is your writing process?

I try to write first thing in the morning and save marketing and social media for later in the day.

Do you remember the first story you ever read, and the impact it had on you?

I remember my parents reading to me, and since then, I’ve grown fond of spoken-word audio.

Riding 3D coversHow do you approach cover design?

After design the cover of my first nonfiction book, The Spirit of Swiftwater, I wisely took the advice of a seasoned indie author and hired a professional to design the covers of Peak Season, Mr. Mayhem and Riding with the Blues. The designers have captured the tone of the work better than I ever could.

What are your five favorite books, and why?

Listening Woman by Tony Hillerman, Rumpole of the Bailey by John Mortimer, All the Light We Cannot See by Anthony Doerr, Good Night, Mr. Wodehouse by Faith Sullivan and Road Rage by Ruth Rendell. Let’s add a sixth: California Fire and Life by Don Winslow. All offer sensitive characters thrust into compelling situations.

What do you read for pleasure?

Standalone books like The Girl on the Train and series novels by Parker, Hillerman, Rendell, Grimes and the inimitable P.G. Wodehouse. (Who can top Jeeves and Wooster?)

What is your e-reading device of choice?

I have an iPad mini and a Kindle and I’m looking forward to buying an Android tablet in the near future.

What book marketing techniques have been most effective for you?

Social media and word of mouth, although I will send review copies to journalists and bloggers.

Describe your desk

My dining room table.

Where did you grow up, and how did this influence your writing?

I grew up in the Pocono Mountains of Pennsylvania, a once-rural area that attracted tourists to the clean mountain air. Perched on the border with New Jersey, it is now a bedroom community for New York. The area inspired a love of nature and a desire to experience the art and culture found in the city.

Mr Mayhem 3d_coverWhat’s the story behind your latest book?

After moving to Florida, I decided to revisit a lifelong interest in fiction. During a writing class, the instructor suggested we turn a short story into a news report and a news story into a piece of short fiction. As a working journalist, the first part felt easy. (I chose one of my favorites, a John Updike short story.) For the second part, I found an article about a fugitive financier that fascinated me and turned it into a short story. I liked the product and the process so much, I worked the character into the novel Peak Season and created someone worthy of challenging him, CW McCoy, a woman who had renounced violence . . . under the fugitive kidnaps her family.

For the second novel, Mr. Mayhem, I channeled some of the anger at literary rejection and cynicism about public relations and marketing in general.

When did you first start writing?

In elementary school.

What’s next for you?

The debut of Mr. Mayhem and the character of Brinker, a disgraced journalist doing PR for a funeral home and its trolley tour of murder sites in rural Pennsylvania. He hates the job, the place and himself. The tour business is dying. There aren’t enough murders to draw a crowd. An assassin would help. The audio version should be a killer.

‘Not just a gun and a badge’

“Police officers are human,” Training Officer Jeffrey Dunn tells members of the Sarasota Police Department’s Citizens Academy. “Some of them do stupid things sometimes.”

And some of them do good and brave things. Genevieve Judge, the department’s public information officer, wants to get both of those messages to the media and the public. She knows that a fast, honest response to a negative situation can build trust. And that publicizing the positive things officers do can help build understanding and goodwill.

“There are good police officers and there are bad police officers,” Judge says. “It’s how you handle the situation that people will remember. We can ignore it or we can stay in front of it. Even if we’re not proud of it, I’d rather people hear about it from us so they get the whole story.”

Media savvy
To that end, Judge, a veteran television reporter and videographer, launched the department into the world of social sharing when she came on board in 2013, creating a dialog with residents on the major networks. With the backing of Chief Bernadette DiPino, she routinely posts on Facebook, Twitter (@SarasotaPD), YouTube,  and Instagram.

Judge covers all major public events, does ride-alongs with officers called Tweet from the Beat and shoots video for initiatives like Click It or Ticket and Shop with a Cop, a program for children that runs around the holidays. She also fields questions and requests for arrest reports from journalists who also try to balance coverage, often pitting citizens against the police and putting the department on the defense.

Like the academy itself, the social media feed gives residents a behind-the-scenes look at the department and its personnel. It helps them balance the news they see and hear from other sources. “I want people to see it on our social networks before they see it anywhere else,” Judge says. “That way we own it and it comes from a trusted source.”

The publicity serves another purpose. “It shows our officers are not just a gun and a badge. They are human.”

Street smart
No one know that better than Jeff Dunn, who started with the Bradenton Police Department in 1992 and has worked on the K-9, SWAT and field training teams. In addition to organizing the citizen’s academy, he trains recruits and experienced officers in diversity, firearms, non-lethal weapons and law-enforcement policies and procedures.

“It’s not the most dangerous job but it’s the most rewarding. In police work, anything that goes wrong comes back to training. We make sure everything is correct and accurate and up to date.”

Firing-range practice is essential but training must encompass real-world situations. That’s why Dunn uses scenario-based training, creating events that are realistic, such as putting officers in situations that require them to use defensive tactics. “Not many police officers are attacked by paper targets.”

I’m sure there are days when Genevieve Judge feels the same way.

Next: defensive tactics.

Jeff Widmer is the author of The Spirit of Swiftwater and other works.

Jeff Dunn tours the SWAT ready room with members of the SPD Citizens Academy

Jeff Dunn tours the SWAT ready room with members of the SPD Citizens Academy